Five Star Bus Company
FiveStar is one of the leading bus companies in the Philippines, servicing routes to Pangasinan and provinces of North Central Luzon, which include the provinces of Nueva Ecija, Tarlac and Northern Zambales.
Five Star Bus Company Passengers Terminals
Cubao
#674 EDSA, Cubao, Quezon City, Tel # 421-4716 to 17 & 911-7359
Pasay
#222 Tramo St., Pasay City Tel. # 833-4772, 851-6659, 851-6613 to 14
Cabanatuan
Tel. # (044) 463-2461
Dagupan
Tel. # (075) 522-5542
San Carlos
Tel. # (075) 532-3620
Alaminos
Tel. # (075) 551-4428
Bolinao
Tel. # (075) 554-4013
Five Star Bus Company Destinations
DAILY TRIPS to Cabanatuan / Dagupan / Tayug / San Fabian / San Carlos / Alaminos / Agno / Anda / Bolinao
List of Bus Companies in Luzon region
- Complete guide on bus companies in Luzon region
Used Five Star Bus Company? Share your reviews!
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FIVE STAR BUS NO
. 5213 [ OVER SPEEDING ]AT ABOUT BET.4PM TO 5PM
DI PA PO AKO NAKABABA UMARANGKADA NA DAHILAN NG AKING PAGKAPILAY AKO AY BUMABA SA PAG LAGPAS NG DAU TOLL GATE ANG ROUTE NIYA TO MANILA
THANK YOU,
AS IMMEDIATE ACTION OF THE MANAGEMENT WITH MR. CAMBA’S COMPLAINT, THE DRIVER OF
BUS 5213 RONIE ESCANO UNDERGONE OUR LEGAL PROCEDURES AND SUSPENDED FOR 14 DAYS
EFFECTIVE JUNE 8, 2009 TILL JUNE 21, 2009.
WE ARE THANKFUL FOR THE COMPLAINTS FORWARDED TO OUR OFFICE AND ASSURE THAT WE
WILL GIVE OUR FULL RESPONSE AS PART OF OUR SERVICE.
OUR APPOLOGY TO MR. CAMBA.
wow, this is good news for all patrons of fivestar. i never thought that the management is serious in providing excellent customer service.
considering fivestar is a big company in bus lines, i always expect excellent service. i had one not-so-good experience with one of its conductors where he don’t want me to unload in ayala bus station due to slow moving city buses. good thing, a ticket inspector came and i made a complain to him.
the conductor was caught of guard and don’t know what to say. i also added that he doesn’t even have an ID pinned! the ticket inspector assured me that as long as it is a designated bus stop and the driver/conductor don’t want me to get off the bus, i can phone the management and file a complain.
kudos to the management for putting this blog. hopefully, there will be an official fivestar website with its own domain name.
Hi Mr. Garcia,
Just an important correction, this is not a Five Star Bus Company blog nor we are affiliated with the company in any way. But great job as well as being a vigilant commuter/citizen.
Cheers!
Ryan
Good Day!
I am a weekly passenger of Five-star bus from Mangaldan, Pangasinan and get off at Munoz, Quezon City. The fare is 276 pesos for more than a year now. I take an early morning trip and I usually catch the bus number 95111. I noticed that the driver is permanently assigned with the bus while the conductors are regularly rotated. Until last March 1, the new conductor assigned at bus number 95111 is charging me 282 pesos. I told him that I normally pay 276 pesos. He arrogantly insisted that its 282 pesos so I payed 282 pesos. The next week, March 8, I again took the same bus number 95111. The same conductor is again charging me 282 pesos. This time I brought with me my recent tickets and showed him that the fare for my trip is 276 pesos. So I was charged 276 pesos. He was visibly upset because I have checked his wrongdoing. I suspect that this conductor is running after a higher commission that’s why he would unceremoniously increase the fare to increase his commission. I thought the management of five star bus should know about this scheme of some conductors. I suggest that a table of fares should be posted inside the bus. And I also suggest that their employees should wear a bigger ID with visible names so that passengers would have easy time in identifying them whenever they have complaints. And lastly, I hope five star bus would open a line from Quezon City going back to San Fabian, Pangasinan but this time via Manaoag so that I would no longer be taking another bus company (which has stinking bus units which annoys passengers but the good thing is it is plying the route via Manaoag so passengers reluctantly take this other bus company because the travel time going to Mangaldan is shorter compared to when the trip is via Dagupan) when going back to Mangaldan, Pangasinan. Thank you.